mym678 Responsible Gambling
Gambling should be enjoyable. At mym678, we have tools and guidance ready to help you stay in control and play safely.
21+ Only • Stay in ControlKeep gambling as entertainment only
mym678 is committed to helping Myanmar players gamble safely and securely. We strictly follow player protection policies on our platform. Gambling is meant for fun, entertainment, and relaxation. However, if gambling starts to have a negative impact on your life, finances, or relationships, you should check yourself immediately and seek the help you need.
We believe that people who gamble due to problems, or who cannot control their gambling, should use prevention tools rather than continue playing. Players under 21 are strictly not allowed. mym678's responsible gambling policy applies to every player.
Ways to stay in control
Deposit Limit
You can set a daily, weekly, or monthly deposit limit to control your spending. If you reach the limit you have set, you will not be able to deposit more, keeping your play within your budget. This is the first step to playing safely.
Taking a Break (Time-Out)
You can use the Time-Out tool to take a break whenever you need one. You can pause your play from 24 hours up to 9 days. During this period you cannot deposit or play — your account is effectively temporarily closed.
Self-Exclusion
If you feel that gambling is causing harm in your life, you can choose Self-Exclusion. You can block yourself from playing for 3 months, 1 year, or longer, and request it via [email protected].
Play Time Reminder
Keep track of how long you have been playing. Decide on a time limit before you start — set your budget and playing time in advance and do not go over them.
Minor Protection
mym678 strictly prohibits anyone under 21 from playing. Parents or guardians should lock computers and set PIN protection to prevent children from accessing accounts.
24/7 Support
If you have any concerns about gambling, contact mym678's 24/7 Live Chat (in Myanmar language) or email [email protected] right away. Our player protection team is available to help.
Recognise the signs of problem gambling
If you or someone you know — a friend or family member — shows one or more of the following signs, take action immediately.
- Chasing losses by continuing to gamble and betting more to try to win back money lost.
- Gambling is causing problems at home or in relationships with loved ones.
- Taking out loans or selling possessions to get money for gambling.
- Feeling sad, angry, or restless when trying to stop gambling.
- Hiding gambling activity from family and loved ones.
- Neglecting work, studies, or health responsibilities because of gambling.
- Using gambling as an escape from stress, then feeling tearful or hopeless.
How to use mym678 protection tools
Any player can request the tools we offer through Live Chat. Your chosen measure will be activated straight away.
💳 Setting a deposit limit
Contact us in Live Chat with the words "Deposit Limit" and tell us the amount and period you want. The limit will take effect immediately. Note that increasing a limit requires a 24-hour waiting period — this delay gives you time to reconsider.
⏸️ Requesting a time-out
Message us with "Time-Out" and tell us how long you want to pause — 24 hours, 7 days, or 30 days. During this period you cannot play or deposit. The account reopens only after the period ends, not before.
🔒 Applying for self-exclusion
Send an email to [email protected] with the subject line "Self-Exclusion Request", including the exclusion period and your reason. We will set it up and send you a confirmation. The account cannot be reopened before the period ends.
📊 Reviewing your gambling history
Log in to your account to check your gambling history. Regularly reviewing how much you have played and how much you have spent helps you stay aware of your habits and plan your budget.
For adults aged 21 and above only
The mym678 platform is for adults aged 21 and above only. Anyone who accesses the platform confirms they are at least 21 years old. Attempting to access without verifying your age violates this policy and may result in account closure. Protecting children is our top priority.
Practical steps to keep your gambling safe
Set a budget in advance
Decide how much you will spend before you start — only gamble with money you can afford to lose. Gambling money should never be money you cannot spare.
Limit your playing time
Set a time limit before each session and stop when it ends. Gambling should not affect your relationships, work, or sleep.
Don't chase losses
Continuing to gamble to win back what you have lost is the first sign of a problem. Stop, take a break, and decide again when you are in a better place.
Talk to people you trust
If you feel you have a problem with gambling, open up to family or people you trust — it will ease the burden rather than make things worse.
If you cannot control your gambling, contact us here
At any time — if gambling is causing you distress, please remember that you can reach out to mym678's support team.
Speaking up about gambling causing problems in your life takes courage — there is nothing to be ashamed of. If you feel things are getting difficult, contact us right away. We are here to help.
Enjoy gaming with peace of mind
To stay in control and enjoy gaming as entertainment — you can browse our games and read the FAQ if you have any questions.